At Hannah Kelly Naturopath, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020, the Health Information Privacy Code, and other applicable laws.

What Information We Collect
We may collect personal and health information including, but not limited to:
* Your name, date of birth, contact details
* Medical history and family history
* Details of current health concerns and presenting symptoms
* Lifestyle, diet, and medication information
* Notes taken during consultations
* Any test results or reports provided

How We Collect Your Information
Your information is collected:
* Directly from you during consultations or via intake forms
* Through email, phone, or other communications with you
* From laboratory or functional testing services with your consent

Why We Collect Your Information
We collect this information to:
* Provide naturopathic and/or health services tailored to your needs
* Maintain accurate client records
* Support continuity of care and monitor treatment progress
* Comply with professional and legal requirements

How Your Information Is Stored
All client records are stored securely in either encrypted digital systems or locked physical storage. We take all reasonable steps to protect your information from misuse, loss, or unauthorised access.

Who We Share Your Information With
Your personal and health information will not be shared without your consent unless:
* It is required or authorised by law
* There is a serious risk to your health or safety, or the health and safety of others
We may refer you to another health professional and share relevant information only with your permission.

Access and Correction
You have the right to request access to your personal information and to request corrections if you believe it is inaccurate or incomplete. To do so, please contact us in writing.

Retention of Information
We retain client records for the period required by law (usually 7–10 years) and will securely dispose of them after that time.

Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in practice or law. The latest version will always be available on request.

Contact Us
If you have any questions or concerns about your privacy or this policy, please contact hello@hannahkellynaturopath.co.nz